Page 14 - Infinity Power Sustainability Report 2024
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14        INFINITY POWER            2024 SUSTAINABILITY REPORT   |   LEADING THE JUST ENERGY TRANSITION










                 Creating local jobs and opportunities                                                     Fostering a supportive workplace



                 Contractors play a key role in building and operating                                     We want every employee to feel valued, respected,

                 our projects, and we work closely with them to maximise                                   and empowered to reach their full potential with Infinity

                 local hiring and procurement. Wherever possible,                                          Power. Our comprehensive labour policies, which align

                 we prioritise local workers, ensuring communities                                         with ILO conventions and international human rights

                 benefit from every stage of our projects. Together                                        standards, form the foundation of our commitment to

                 with contractors, we provide training to equip workers                                    employee wellbeing.

                 with the skills needed for construction and operations,

                 creating more employment opportunities.                                                   In 2024, we conducted our first anonymous employee


                                                                                                           engagement survey. We are pleased that 83% of staff

                 To strengthen regional economies, our procurement                                         would recommend Infinity Power as a great place to

                 process favours local businesses, ensuring lasting                                        work. We collected valuable feedback on how we can

                 socio-economic benefits. In Senegal, local contractors                                    support employee satisfaction, and we will explore

                 are leading our first community projects, including new                                   strengthening areas including training, reward and

                 and renovated marketplaces. In South Africa, we have                                      career development.

                 trained and helped local community members secure


                 permanent jobs in monitoring and evaluation around                                        We also have a separate grievance mechanism so that

                 our sites.                                                                                staff and contractors can report concerns confidentially.

                                                                                                           Anyone inside or outside our business can also contact

                                                                                                           our independent Speak Up whistleblowing line.

                     Grievances trend

                                                                                                           In 2024, our staff and contractors raised 11 minor

                                         11                               11                               grievances. Only 54% of issues were resolved within
                       12

                       10                                                                                  our 30-day target timeframe, making timely grievance
                                       100%
                       8                                                                                   resolution an important area for us to improve. While

                       6                                                                                   no serious employee grievances were reported, some
                                                                        54%
                       4
                                                                                                           cases took longer to investigate and resolve, highlighting
                       2
                                         0                                0
                       0                                                                                   the need to improve our processes.
                                       2023                             2024



                          Serious employee grievances

                          Minor employee grievances

                           Minor worker grievances resolved within 30 days
   9   10   11   12   13   14   15   16   17   18   19