Page 14 - Infinity Power Sustainability Report 2024

14 INFINITY POWER 2024 SUSTAINABILITY REPORT | LEADING THE JUST ENERGY TRANSITION

Creating local jobs and opportunities Fostering a supportive workplace

Contractors play a key role in building and operating We want every employee to feel valued, respected,

our projects, and we work closely with them to maximise and empowered to reach their full potential with Infinity

local hiring and procurement. Wherever possible, Power. Our comprehensive labour policies, which align

we prioritise local workers, ensuring communities with ILO conventions and international human rights

benefit from every stage of our projects. Together standards, form the foundation of our commitment to

with contractors, we provide training to equip workers employee wellbeing.

with the skills needed for construction and operations,

creating more employment opportunities. In 2024, we conducted our first anonymous employee

engagement survey. We are pleased that 83% of staff

To strengthen regional economies, our procurement would recommend Infinity Power as a great place to

process favours local businesses, ensuring lasting work. We collected valuable feedback on how we can

socio-economic benefits. In Senegal, local contractors support employee satisfaction, and we will explore

are leading our first community projects, including new strengthening areas including training, reward and

and renovated marketplaces. In South Africa, we have career development.

trained and helped local community members secure

permanent jobs in monitoring and evaluation around We also have a separate grievance mechanism so that

our sites. staff and contractors can report concerns confidentially.

Anyone inside or outside our business can also contact

our independent Speak Up whistleblowing line.

Grievances trend

In 2024, our staff and contractors raised 11 minor

11 11 grievances. Only 54% of issues were resolved within
12

10 our 30-day target timeframe, making timely grievance
100%
8 resolution an important area for us to improve. While

6 no serious employee grievances were reported, some
54%
4
cases took longer to investigate and resolve, highlighting
2
0 0
0 the need to improve our processes.
2023 2024

Serious employee grievances

Minor employee grievances

Minor worker grievances resolved within 30 days